Last updated: 1 May 2026
These Seller Terms govern your use of Patterneers to list and sell digital craft patterns. By creating a seller account or listing a product, you agree to these terms in addition to our Terms of Use, Content Guidelines, and Intellectual Property Policy.
1.1 Account Requirements
You must have a verified Patterneers account with a confirmed email address to list products.
1.2 Age Requirement
You must be at least 16 years old to sell on Patterneers.
1.3 Identity Verification
Before receiving payouts, you must complete Stripe Connect onboarding and verify your identity as required by our payment processor.
1.4 Business Sellers
If selling as a business, you must provide accurate business details and represent that you have authority to sell on behalf of the business.
1.5 Prohibited Jurisdictions
Sellers must have the legal right to sell in their jurisdiction. Some jurisdictions may be blocked due to regulatory requirements.
2.1 What Can Be Sold
You may list digital craft patterns in formats including PDF, chart files, video tutorials, and related digital content. Patterns must be complete and functional.
2.2 Required Listing Information
Each listing must include:
2.3 Content Standards
Listings must meet our Content Guidelines. Patterns must be complete, accurate, and functional. File descriptions must match what buyers receive.
2.4 File Requirements
Files must be complete, legible, and in commonly available formats (PDF preferred). Corrupted or incomplete files may result in listing removal.
You may not list patterns that:
4.1 You Set Your Prices
You set your own prices in GBP. Prices must be reasonable and not artificially inflated.
4.2 Platform Fee
Patterneers charges a transaction fee of 10% per sale by default. This is deducted from the sale price before payout.
4.3 Fee Tiers
Platform fees may vary based on your seller tier:
4.4 Payment Processing
Stripe processes all payments. Processing fees of [Y]% + [Z]p per transaction apply and are included in the platform fee.
4.5 Fee Display
The total price including all fees is displayed to buyers at checkout. You see your net earnings before confirming a sale.
5.1 Payout Schedule
Payouts are processed [weekly/monthly]. Minimum payout threshold is £10 before a payout is triggered.
5.2 Stripe Connect
Payouts are sent via Stripe Connect to your linked bank account. You must complete Stripe onboarding before receiving payouts.
5.3 Currency
All transactions are in GBP. International sellers receive GBP payouts; currency conversion is the seller's responsibility.
5.4 Refund Deductions
If a refund is issued to a buyer, the amount is deducted from your next payout. If you have insufficient earnings, the amount may be recovered from future sales.
6.1 Pattern Ownership
You represent and warrant that you own the intellectual property rights to the patterns you list, or that you have proper licensing to sell them.
6.2 Licence to Patterneers
By listing a pattern, you grant Patterneers a non-exclusive licence to display, distribute, and deliver your pattern to buyers, and to use your listing content for marketing the platform.
6.3 Indemnification
You agree to indemnify Patterneers against any claims arising from your listings, including intellectual property infringement claims.
6.4 Takedown Process
See our Intellectual Property Policy for takedown procedures and counter-notice rights.
7.1 Our Right to Review
We may review listings for compliance with our policies. Listings that violate our guidelines may be removed without notice.
7.2 Pattern Removal
We may remove listings that: violate prohibited content rules; receive multiple valid IP complaints; are of unacceptable quality; or bring the platform into disrepute.
7.3 Repeat Offenders
Sellers with multiple policy violations may face account suspension or termination.
8.1 Response Time
You must respond to buyer enquiries within 48 hours. Failure to respond may result in reduced visibility or listing suspension.
8.2 Dispute Resolution
You must handle disputes professionally and work toward fair resolutions. Repeated disputes or poor service may affect your seller rating and account standing.
8.3 Chargebacks
If a buyer initiates a chargeback, you will be notified and given an opportunity to respond with evidence. If the chargeback is upheld, the full amount plus any applicable fees will be deducted from your payouts.
9.1 Refund Rate Threshold
If your refund rate exceeds 15%, your account may be flagged for review. If it exceeds 25%, your account may be suspended.
9.2 Account Standing
Your seller rating is based on: response time, dispute resolution, refund rate, and buyer feedback. Low ratings may result in reduced visibility or suspension.
10.1 Grounds for Suspension
We may suspend or terminate your account for: fraud; IP infringement; prohibited content; high chargeback rate; repeated policy violations; or bringing the platform into disrepute.
10.2 Notice
We will provide notice and opportunity to respond where practicable, except in cases of fraud or immediate safety concerns.
10.3 Effect on Payouts
Pending payouts may be withheld during investigation of misconduct. Upon termination, outstanding payouts may be forfeited if warranted by the circumstances.
10.4 Re-registration
Creating new accounts after termination is prohibited. Terminated sellers cannot re-register.
11.1 Seller Responsibility
You are responsible for your own tax obligations, including VAT, income tax, and any applicable sales taxes in your jurisdiction.
11.2 Patterneers Role
Patterneers does not provide tax advice. Consult a qualified tax professional for guidance on your specific situation.
11.3 VAT
If you are VAT registered, you must provide your VAT number. UK digital services may require VAT to be collected on sales to UK buyers depending on your registration status.
12.1 Your Compliance
You are responsible for ensuring your listings and business comply with all applicable laws and regulations in your jurisdiction and in buyers' jurisdictions.
12.2 Export Controls
You are responsible for compliance with export control laws applicable to digital products.
Questions about these Seller Terms? Contact us at sellers@patterneers.com